1. Introduction
Welcome to KCOA CPD Learning Portal (“we,” “our,” or “us”). We are committed to protecting the privacy and data of our users. This Privacy and Data Protection Policy outlines our practices regarding the collection, use, and protection of personal information provided by users of our CPD learning portal.
2. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Information that can identify individuals, such as names, email addresses, and contact information, provided during registration or interaction with our portal.
- Usage Data: Information about how users interact with our portal, including IP addresses, browser type, and device information.
- Course Progress: Information related to your progress and performance in CPD courses.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide access to our CPD courses and services.
- To personalize and improve your learning experience.
- To communicate with you regarding your account, courses, updates, and promotions.
- To analyze usage patterns and optimize our portal.
4. Data Security
We implement reasonable security measures to protect your data, including encryption, access controls, and regular security audits. However, no online platform can guarantee absolute security, and you should take precautions to protect your login credentials.
5. Sharing Your Information
We may share your information with:
- Instructors and course providers for course-related purposes.
- Third-party service providers that assist in our operations.
- Law enforcement or regulatory authorities when required by law or to protect our legal interests.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings.
7. Your Choices
You have the following rights:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Request data portability.
- Object to data processing under applicable laws.
To exercise these rights, please contact us using the information provided in Section 9.
8. Changes to this Policy
We may update this Privacy and Data Protection Policy to reflect changes in our practices. We will notify you of significant changes via email or by posting an updated policy on our portal.
9. Contact Us
If you have any questions, concerns, or requests regarding this policy or your data, please contact us at:
Kenya Clinical Officers Association, Upper Hill Gardens(Opposite Kenya Bankers), Block B Suite 27, P.O. Box 10387 – 00100, NBI, Tel: 0700504635, Email: info@kecoa.org
10. Governing Law
This Privacy and Data Protection Policy is governed by the laws of Kenya, and any disputes will be resolved in accordance with those laws.